Refund Policy

At AI Automation Nepal Pvt. Ltd., we value transparency and fairness in all our services. This Refund Policy explains our position regarding payments, refunds, and cancellations.

By purchasing or enrolling in any of our services, courses, or solutions, you agree to the terms outlined below.

1. No Refund Policy

All payments made to AI Automation Nepal Pvt. Ltd. are non-refundable.

Due to the nature of our services — including AI automation solutions, custom AI agents, chatbot development, workflow automation, and training programs — refunds are not provided once a payment has been made.

This policy applies to:

  • AI automation services
  • Custom development projects
  • AI chatbot and AI agent solutions
  • Training programs and courses
  • Consultations, setup fees, and advance payments

2. Reason for No Refund

Our work involves:

  • Time-based consultation and planning
  • Custom system design and configuration
  • Allocation of technical resources
  • Access to proprietary knowledge, tools, and training materials

Once these resources are allocated or services are initiated, it is not possible to reverse the process, which is why refunds cannot be offered.

3. Commitment to Service Quality

While refunds are not available, we are committed to:

  • Delivering services as per the agreed scope
  • Addressing genuine technical issues related to our work
  • Providing reasonable support and guidance within the service terms

If you experience any concerns or issues, we encourage you to contact our support team so we can work toward a fair and practical resolution.

4. Project Scope & Changes

Refunds will not be provided for:

  • Change of mind after confirmation
  • Delays caused by client-side dependencies (content, approvals, access)
  • Requests outside the originally agreed scope

Any additional requirements may be handled as a separate agreement.

5. Training & Courses

Payments for training programs or courses are non-refundable once:

  • Enrollment is confirmed
  • Access to training materials is provided
  • Sessions have commenced

We encourage participants to review course details carefully before enrolling.

6. Policy Updates

AI Automation Nepal Pvt. Ltd. reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page.

7. Contact Us

If you have questions regarding this Refund Policy, please contact us:

AI Automation Nepal Pvt. Ltd.
📍 Office Location: Narephat, Kathmandu, Nepal
📧 Sales: [email protected]
📧 Support: [email protected]
📞 Phone: +977 9700021617 / +977 9700021618